Organizational Development Consultant Job at ICF, United States

  • ICF
  • United States

Job Description

Organizational Development Consultant

Seasoned organizational development consultant who independently delivers high-quality solutions that strengthen leadership effectiveness, team performance, and organizational outcomes. Applies a full understanding of organizational development and leadership practices to resolve a range of client challenges, uses sound judgment in selecting methods and approaches, and collaborates effectively with clients and senior colleagues. Supports federal clients through evidence-based consulting, facilitation, assessment, strategic planning, leadership development, and change-related services.

This role is able to work fully remote based within the US. It will work on a on-call schedule with flexible work hours.

Key Responsibilities

  • Partner with project leaders and clients to assess organizational needs and translate findings into practical, tailored solutions.
  • Plan and deliver organizational development engagements, including team effectiveness, leadership development, strategic planning, change management, and employee engagement activities.
  • Facilitate workshops, working sessions, focus groups, retreats, and team discussions for leaders and staff.
  • Conduct stakeholder interviews, focus groups, surveys, and document reviews; analyze quantitative and qualitative information and synthesize findings into clear themes.
  • Develop client-ready deliverables such as assessment summaries, reports, briefings, presentations, facilitator guides, participant materials, action plans, and implementation tools.
  • Apply established organizational development, team effectiveness, leadership, and change frameworks while adapting the approach to the client context.
  • Independently manage assigned tasks or workstreams, including scope, schedule, quality, risks, and coordination with team members.
  • Exercise sound judgment in selecting methods and techniques, escalating issues when needed, and recommending practical solutions.
  • Build effective working relationships with client counterparts, internal project teams, and subject matter experts; gain cooperation and support for recommendations.
  • Present technical and functional information clearly to client and internal audiences and respond constructively to feedback.
  • Support the development and delivery of leadership coaching activities, assessments, and follow-through resources under the direction of appropriately qualified coaching leads, as applicable.
  • Contribute to proposals, capability statements, work plans, and other business development materials.
  • Identify potential follow-on needs and share observations with project and account leadership.
  • Mentor or provide task-level guidance to junior colleagues while remaining primarily accountable for individual contributor responsibilities.
  • Maintain confidentiality, professional standards, and compliance with client, contractual, and ICF requirements.

Basic Qualifications

  • Bachelor's degree.
  • 5+ years of relevant experience in organizational development, leadership development, human capital, change management, or management consulting.

Additional Qualifications

  • Experience supporting organizational assessments, team effectiveness, leadership development, strategic planning, or change initiatives.
  • Demonstrated experience facilitating workshops, focus groups, or working sessions with professional audiences.
  • Strong consulting, analytical, and problem-solving skills, including synthesis of qualitative and quantitative information.
  • Ability to independently manage assigned work with limited day-to-day direction and deliver high-quality products on schedule.
  • Excellent written and verbal communication skills, including development of clear, client-ready presentations and reports.
  • Ability to work effectively across multiple priorities in a fast-paced, collaborative environment.
  • Experience working with federal government clients or in a federal consulting environment.

Preferred Skills/Experience

  • Master's degree in Organizational Development, Industrial/Organizational Psychology, Human Resources, Business, Public Administration, or a related field.
  • Professional certification or formal training in coaching, facilitation, change management, project management, or leadership and team assessment tools.
  • Experience designing and delivering multi-component leadership or organizational effectiveness programs.
  • Experience supporting sensitive or high-stakes conversations and maintaining psychological safety and confidentiality.
  • Knowledge of federal human capital priorities, organizational structures, and operating environments.
  • Experience with survey design, data analysis, qualitative coding, and presentation of findings to leadership audiences.
  • Experience translating strategy into actionable priorities, measures, work plans, and governance or accountability structures.
  • Familiarity with evidence-based team effectiveness, decision-making, conflict navigation, and change frameworks.
  • Ability to recognize project risks, anticipate client needs, and recommend practical next steps.

Professional Skills

  • Strong analytical, problem-solving, and decision-making capabilities.
  • High attention to detail and commitment to quality.
  • Superior interpersonal skills, including courtesy, professionalism, and a cooperative attitude.
  • Ability to organize ideas for logical presentation and maximum impact.
  • Proactive communication and ability to gain support and buy-in from others.
  • Adaptability when workload priorities, client needs, or project conditions change.
  • Ability to seek and apply feedback and learn from successes and challenges.
  • Ability to support the development of junior team members through knowledge sharing and task-level guidance.
  • Sound judgment, discretion, tact, diplomacy, and protection of proprietary and confidential information.
  • Ability and willingness to learn new software tools, transfer knowledge, and develop and deliver presentations.
  • Commitment to inclusive collaboration and respectful engagement across perspectives and backgrounds.
  • Operates as a seasoned, fully qualified professional with a full understanding of the area of specialization.
  • Works on problems of diverse scope and evaluates clearly identified factors to develop solutions.
  • Works under fairly limited direction, with little instruction on day-to-day work and general guidance on new assignments.
  • Regularly interacts with peers, clients, and vendors and uses influence, collaboration, and presentations to gain cooperation.
  • Balances successful task execution, client satisfaction, available resources, and awareness of business and budget considerations.

Job Tags

Remote work, Flexible hours

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