Job Description

Do you like variety in your work? Enjoy working outside and being a part of a great team? The City of Wilsonville is seeking self-motivated, driven individuals who are interested in helping maintain our beautiful parks, grounds and right of way spaces. Not only is the City a great place to work, you will also:

• Learn new skills and boost your resume
• Give back to the community everyday through your work
• Earn priceless experience working with longstanding teams, helping you towards the next step in your career
• Get paid to work in the sunshine! It rains sometimes too...

Hours of work

40 hours per week. Shifts may vary and/or include weekend work, but will have two consecutive days off. These positions will be approximately three to nine months in duration and will not exceed 1600 hours.

The Ideal Candidate

The ideal candidate will have a strong work ethic, positive attitude, good communications skills, and will be a customer service oriented team player. Successful candidates must also possess the personal skills and abilities necessary to maintain effective working relationships with the general public and other City employees. Job offers will be contingent on a background check, which includes a driver history check. Qualified candidates must have and maintain a safe driving record.

ESSENTIAL JOB FUNCTIONS

The following tasks are representative and not to be considered all inclusive

Landscape maintenance

Turf maintenance

• Mowing
• Soil preparation and planting
• Fertilization application
• Weed and pest control

Shrub and tree maintenance

• Pruning
• Fertilization application
• Weed and pest control

Irrigation maintenance and repair

• Installation
• MaintenanceOther landscape maintenance duties as assigned

Building maintenance

• Plumbing
• Painting
• Janitorial responsibilities
• Woodworking
• Other maintenance and construction duties as assigned

Equipment maintenance

• Safety inspection
• Grease and oil
• Hydraulic systems
• Mower blade inspection

Public interaction

• Respond to questions from the public about recreation programs, facilities, and schedules
• Provide direction to the public concerning safety issues related to the use of park facilities
• Provide assistance in user conflict situations

Customer Service Standards for Employees

These standards are to ensure the organization is focused on providing high quality service to the public and other employees. Employees are expected to meet these standards as part of their job responsibilities.

Communication

• Acknowledge customers when they enter a city facility by greeting them with a smile and positive tone of voice whether in person, on the phone or in email.
• Gather necessary information to assist the customer. Where possible, handle issues/questions/requests without transferring customer to someone else.
• Seek out answers to questions first; if unsuccessful provide name/contact information of someone who can assist.
• Listen, understand, and clarify to gain in depth understanding of the needs to ensure they are being met.
• Address difficult or contentious issues in a constructive manner.
• Be positive and enthusiastic when speaking with customers.

Respect

• Be courteous and polite.
• Treat customers with dignity and respect.
• Understand customer's expectations and treat them as a priority.
• Actively listen and give customer undivided attention.
• Appreciate differing perspectives, opinions, and needs.
• Demonstrate integrity and build trust through credibility, reliability, commitment, and ethical behavior.

Responsiveness

• Provide prompt and reliable service.
• Respond to phone/email as soon as possible.
• Follow through in a timely manner on commitments made to customers and provide estimated timeline for completion.
• Change voicemail and email when out of office/unavailable and provide alternate contact person for customers.
• Demonstrate a \"can-do\" approach.
• Exhibit problem-solving skills leading to sound judgment and quality decisions.

Complete other tasks as assigned.

Education: High school diploma or G.E.D.

Experience: No experience required, but preferred.

Required certifications: Valid driver license, ability to obtain (training provided) Flagging certificate.

Desirable certifications: Public Pesticide Applicators License and Commercial Drivers License

For safety purposes, candidates must be at least 18 years of age at time of hire.

ADDITIONAL KNOWLEDGE, SKILLS, & ABILITIES

• Ability to effectively use oral and written communication in the performance of duties and responsibilities.
• Ability to learn city procedures, regulations, and requirements with respect to procurement, safety, operations, and organization.
• Thorough knowledge of landscape and recreation facility maintenance.
• Thorough knowledge of the safety standards, practices, and procedures relating to all facets of grounds and facility maintenance.

Working Environment: Work is performed in the field at all city grounds and facilities regardless of weather conditions. The fieldwork occurs in the developed areas as well as areas under construction.

Physical Requirements: Lifting up to 75 pounds. Bending, standing, and kneeling. Driving city vehicles including pick-up trucks, dump trucks, and other equipment.

Cognitive Requirements: Ability to work independently.

Tools/Equipment Used: Operatesvarious types of equipment, including but not limited to: riding mowers, walk-behind mowers, tractors with front bucket with attachments, flail mower, rotary tiller, box scraper, fertilizer spreader and mower, backhoes, utility vehicles, dump trucks, weedeaters, grass trimmers, chainsaws, hedge trimmers, generators, compressors, and various hand tools.

Additional information regarding this position, including minimum qualifications and essential job functions, can be found below.

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